After getting in touch with Mr. Nicholson, we realized that he couldn’t find what was wrong with his garage door. He said he tried everything he could think of.
Every time we have a problem with a garage door opener, we must determine step by step what the source of the malfunction is. Thus we can pinpoint the problem. After testing, the wall keypad turned out to be working just fine. The problem seemed to be the remote control which we opened to check if some of the units were faulty. After establishing the problem, the solution was to replace the faulty unit of the remote control and to do the calibration to the correct frequency. This was finished in no time, so Mr. Nicholson’s door was again in order.
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* $29 service call - deducted from the service
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